Return & Refund Policy – Seenvis.xyz

1. Introduction

At Seenvis.xyz, we are committed to providing high-quality mini projectors for our customers. If you are not completely satisfied with your purchase, our Return & Refund Policy ensures a smooth process for resolving any concerns.

2. Return Eligibility

  • Returns must be requested within 14 days of delivery.

  • Items must be unused, in original packaging, and in resalable condition.

  • Returns due to defects or damage must include photographic evidence.

3. How to Request a Return

  • Email us at info@seenvis.xyz with your order number and reason for return.

  • Our team will provide return authorization and shipping instructions.

  • Ship the item back to us within 7 days of receiving return approval.

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Refund Process

  • Refunds are processed within 5-7 business days after receiving and inspecting the return.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable.

5. Exchanges

  • We only offer exchanges for defective or damaged items.

  • If you need an exchange, contact us at info@seenvis.xyz.

6. Non-Returnable Items

  • Used or damaged items (unless defective upon arrival).

  • Clearance or promotional items.

  • Gift cards.

7. Customer Support

  • For any inquiries about our Return & Refund Policy, reach out to us:

    • Address: 209 Riverview Terrace, Dauphin, PA 17018, USA

    • Phone: (717) 921-8448

    • Email: info@seenvis.xyz

  • Our support team is available Monday – Friday, 9 AM – 5 PM (EST).

8. Policy Updates

  • We may update our Return & Refund Policy at any time.

  • Changes will be posted on this page.

Thank you for shopping with Seenvis.xyz – your trusted store for high-quality mini projectors!